Privacy Policy
Coblentz Chocolate Company respects your privacy and is committed to protecting the information you provide through our website, forms, promotions, and messaging programs.
Information We Collect
We may collect:
- Name
- Email address
- Mobile phone number
- Mailing address
- Order and transaction information
- Customer service communications
- Information submitted through website forms
- Website usage information collected through analytics and cookies
How We Use Information
We use information we collect to:
- Provide products and services
- Process orders and customer requests
- Respond to inquiries
- Send order confirmations and updates
- Send marketing and promotional communications
- Improve our website, products, and services
- Administer sweepstakes, contests, and promotions
- Deliver SMS text messages to users who have opted in
SMS Messaging Program
When you voluntarily provide your mobile phone number and expressly consent to receive text messages, we may send:
- Promotional offers
- Product announcements
- Marketing communications
- Event notifications
- Customer service messages
- Order-related updates
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us through our website.
Consent to receive SMS messages is not a condition of purchase.
Sharing of Information
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
We may share information with trusted service providers who assist in operating our business, including:
- Website hosting providers
- Payment processors
- Customer relationship management platforms
- Email service providers
- SMS delivery providers
- Shipping and fulfillment partners
These providers may only use information as necessary to perform services on our behalf.
Mobile Information Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent information will not be shared, sold, rented, or disclosed to any third parties for their own marketing purposes.
Cookies and Analytics
We may use cookies, analytics tools, and similar technologies to understand website usage, improve website functionality, and enhance customer experience.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information.
Your Choices
You may:
- Opt out of marketing emails using the unsubscribe link included in emails.
- Opt out of SMS messages by replying STOP.
- Contact us regarding access to or correction of your information.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
Coblentz Chocolate Company